Error Troubleshooting
| ERROR | TROUBLESHOOT |
|---|---|
| Login Error after attempting to sign in | 1. Select "Create/Forgot Your Password" 2. Enter info, select "Reset Password" 3. Follow steps to reset password. |
| Lookup Error when attempting to Reset Password | Option 1: Create a new account Option 2: Call our Business Office for help at 360-734-6771 |
| ERROR | TROUBLESHOOT |
|---|---|
| Create Account Notification - message saying detected you already have an account | 1. Go back to Sign In page 2. Select "Create/Forgot Your Password" 3. Enter info, select "Reset Password" 4. Follow steps to reset password. |
| ERROR | TROUBLESHOOT |
|---|---|
| Email address already in use- message appears when entering email address for another person in Guest Info | 1. add the prefix "t-" to the front of the email (i.e. "[email protected]" becomes "[email protected]" 2. Continue entering the personal info, continue with the purchase |